Support

Fix it, or ask for help.

Try these first, then send the details that make a fix possible. Setup questions and bug reports both go to Discord.

What to try first

  1. Stop and start again. Press Esc to stop, then F10 to start. A fresh start resets the run.
  2. Check the game window. Roblox must be in a normal window, not fullscreen, and the game must be visible and not covered. In Automatoes, click Find in the Game window card, pick Roblox, then press F7 to bring the window to the front and pin it.
  3. Check the engine. If the app says Engine stopped, click Restart engine. The log keeps the last exit line, so open it if the same stop happens again.
  4. Read the log. Turn on Advanced mode in Settings, then open the Stats page and click Open log file. Read the lines from the moment it went wrong.

If none of that helps, ask on Discord with the details below. The install page has the first start steps if you are still setting it up.

What to include

Say what you did, what you expected and what happened instead. These four things make the answer much easier to find.

The version from the title bar

Copy the whole window title, including anything in brackets after the version. A local or test build says so there, so include the whole line.

The log file

Open the Stats page with Advanced mode on, then click Open log file. Attach the end of macro_log.txt: the lines from the moment it went wrong are enough. The file is in %LOCALAPPDATA%\Automatoes.

What the game screen showed

Say which screen the game was on: the lobby, map select, tower placement, a win or defeat screen, or the Reconnect popup. A cropped screenshot of the game window and the app is easier to read than the whole desktop.

Your diagnostics

Click Copy diagnostics in the app and paste the block into your message. It has the version, engine state, game, preset and data folder. It leaves out account names, window titles and log lines.

Also say whether it is Windows 10 or Windows 11, and how many screens you use. Leave out your Roblox password and any private server link. A helper does not need either.

Where to ask

The Automatoes Discord is the place for setup questions, bug reports and preset sharing. Post your diagnostics, the log lines and the screen name in one message. The FAQ may already answer a general question.

Report a bug

Click Report a bug in the app, or use the button below. The app button opens the same Discord server and copies your diagnostics to the clipboard, so they are ready to paste.

Free, with no account. Automatoes is free while it is in beta. There is no account, no sign-in and no payment, for the download or for help.